Our COVID 19 Response

 

 

The Social Development Commission will be open to the public beginning Monday, June 1. Our goal is to restart SDC business and to operate safely.  Maintaining the trust of employees and customers is a top priority.  As SDC resumes business operations decisions will be made based on best practices of health and safety to protect employees and customers.  Our business response plan is guidance intended to help to plan, prepare and respond to the changing workplace based on what is currently known about and the impact of the coronavirus disease 2019 (COVID-19).  

Everyone has a responsibility to help monitor risks and to follow the health and safety procedures designed to protect employees and customers.  If an employee or customer identifies a health or safety concern while on-premises, please quickly and immediately notify security or a leader so that the threat can be immediately addressed and mitigated. 

OPENING GUIDELINES

Staff

  • Before entering the building all employees will have their temperatures taken in the west entrance foyer. Anyone with a 100.4 or higher temperature will not be allowed in the building. Employees will be required to notify their supervisor, human resources and their health care provider.  Employees should stay home when not feeling well.
  • Face coverings will be required in common areas to prevent the spread of viruses through speaking, coughing or sneezing. An employee may remove their face covering while in their individual workspace so long as they can maintain social/physical distancing of 6 feet.
  • Practice social/physical distancing. Stay at least 6 feet apart.  A face covering is required when space cannot be maintained.
  • Practice good hygiene. Wash hands frequently or use hand sanitizer.
  • Use cleaners and disinfectants to clean surfaces after interaction with coworkers, customers and guests.
  • Do not share office supplies including pens and markers.
  • Do not hold hallway conversations or meetings.

Customers

  • Before entering the building all customers/guests will have their temperatures taken in the west entrance foyer. Anyone with a 100.4 or higher temperature will not be allowed in the building. Customers will be instructed to contact a health care provider.  Customers/guests should stay home when not feeling well.
  • Face coverings will be required to prevent the spread of viruses through speaking, coughing or sneezing. A customer/guest will be offered a face covering if they do not have one.
  • Practice social/physical distancing. Stay at least 6 feet apart.  A face covering is required when space cannot be maintained.
  • Practice good hygiene. Wash hands frequently or use hand sanitizer.
  • Connect via phone or video to reduce traffic and minimize physical contact where possible (e.g., no-touch drop-offs/pickups).

Detailed Closing Information

Business and Career Services

All Absolute Advantage, ChefStart and YouthBuild classes or activities are cancelled. This includes graduations, information sessions, and regular classes.

Education Services

All GED/HSED classes will be conducted online. No classes will be held at SDC. All testing in SDC’s Pearson Vue Center is suspended until further notice.

Senior Services

All Foster Grandparent and Senior Companion program activities are cancelled.

Youth Services

All youth activities including Saturday events are cancelled.

Mental Health and Wellness

All mental health counseling services are cancelled. Navigators who help customers find health care benefits will have limited hours online only. There will be no in-person consultations.

Residential Services

SDC’s Weatherization & Emergency Furnace programs are operating at a limited capacity to provide assistance for customers in need.

Personal Finance and Tax Services

VITA:

The Volunteer Income Tax Assistance (VITA) program is operating in alternative ways due to the COVID-19. If you are in need of tax filing assistance please contact us at 414-906-2302 or email vitainquiry@cr-sdc.org

VITA preparers will no longer complete Homestead only returns. Homestead returns will only be completed if filing a federal return also.

Customers needing Homestead only assistance should please contact the Wisconsin Department of Revenue at (414)227-4907.

Financial Education:
All one-on-one financial coaching sessions and workshops are cancelled.

 

Nutritional Services

SDC’s Nutritional Services program will continue to provide service to Milwaukee County day care centers and neighborhood food sites during this time of crisis. 

CR-Social Development Commission is an Equal Opportunity Employer and Service Provider and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief. Auxiliary aids and services are available upon request to individuals with disabilities. If you need this information interpreted to a language you understand or in a different format, please contact La Toya Jones, Equal Opportunity Officer, at 414-906-2823 or ljones@cr-sdc.org. Callers who are deaf or hearing or speech-impaired may reach us at Wisconsin Relay Number 711.

Main Office
1730 West North Avenue
Milwaukee, WI 53205
414.906.2700

Teutonia
6850 North Teutonia Avenue
Milwaukee, WI 53209
414.963.2684

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