Social Development Commission

Wisconsin Home Energy Assistance Program (WHEAP)

SDC no longer offers home visits for energy assistance
For home visits, please contact Community Advocates at 414-875-2009
or visit their web site:  http://communityadvocates.net
For 24 hour crisis help please call 414-906-2801

Program Description

The program was created to provide benefits and services to assist low-income households who are at or below 150% of poverty, with the cost of energy. The Social Development Commission, as the sub-contractor of the Milwaukee County Department of Human Services, operates the program throughout Milwaukee County.  Milwaukee County is defined as follows:

River Hills, Brown Deer, Bayside, Fox Point, Glendale, Whitefish Bay, Shorewood, Wauwatosa, Milwaukee, West Milwaukee, West Allis, Greenfield, St. Francis, Cudahy, Greendale, Hales Corners, South Milwaukee, Franklin and Oak Creek

The objective of the program is to provide low-income households with bill payment assistance while ensuring the continuation of utility services. Services provided are as follows:

  1. Regular Energy Assistance
  2. Crisis Assistance
  3. Proactive/Case Management
  4. Energy Conservation Training
  5. Financial Literacy using FDIC's Money Smart Curriculum
  6. Community Outreach
  7. Emergency Furnace Repair and Replacement
  8. After Hours Crisis Service
  9. Positive Identification

Eligibility

You may be eligible for Wisconsin Energy Assistance Program (WHEAP) if your gross income is at or below 150% of the poverty guidelines. For a complete listing of the current guidelines by household size, please return click here.

Frequently Asked Questions

Q. What do I need to bring with me?

A. For a complete list of documents required to determine eligibility, please see our Energy Assistance Flyer / Hmong / Spanish

Q. How much of the bill will your program pay?

A. Benefit determination is based the calculation of various information contained in the application.  Such as household size, type of housing unit, etc.

Q. Where can I go to apply?

A. For a complete listing of the current site locations and their hours of operations, please see our Energy Assistance Flyer / Hmong / Spanish

Q. How often can I apply?

A. Households may apply once per heating season. Ex: heating season runs from October 1st through May 15th, however crisis assistance is available providing funds are available. Proactive and Case Management services also available year round.

Q. How do I get weatherization?

A. By applying and qualifying for Energy Assistance, you are automatically registered for Weatherization.  To further identify the selection criteria, please click here.

Locations and Hours of Operation

Please click here to see Locations and Hours / Hmong / Spanish

Contact

For more information please call the Social Development Commission Energy Assistance Manager Tara Pray at 906-2750 or an Energy Assistance Supervisor: Juanita Valcarcel at 906-2831 or Sonya Eddie at 385-1103.  For the County please contact Pat Colbert at 289-5868.

  
Revised April 16, 2008